Faulty Guidelines

Easy Exchange in 4 Simple Steps (for Damaged Products)

Step 1: Send an email to support@london-glamour.com with photos or a short video of the defective/damaged product you received, along with a brief explanation of the issue.

Step 2: Once we receive the photos/videos, our team will review the product to assess the damage.

Step 3: If the review is successful, our team will send you a free replacement order.

Step 4: Finally, our customer service team will provide you with the new tracking information for your free replacement delivery so that you can track its status.