Faulty Guidelines
Easy Exchange in 4 Simple Steps (for Damaged Products)
Step 1: Send an email to support@london-glamour.com with photos or a short video of the defective/damaged product you received, along with a brief explanation of the issue.
Step 2: Once we receive the photos/videos, our team will review the product to assess the damage.
Step 3: If the review is successful, our team will send you a free replacement order.
Step 4: Finally, our customer service team will provide you with the new tracking information for your free replacement delivery so that you can track its status.
CONTACT INFORMATION
Company name: London Glamour (Part of New Gloval Vision Limited)
Address: Hemelvuur 11, 3454SP Utrecht, Netherlands
Email: Support@London-Glamour.com
Telephone: + 44 (20) 37699810
We will try to answer your e-mail within 24 hours.
Customer service opening hours:
Mon-Fri: 09:00 - 21:00
Sun-Sun: 09:00 - 18:00
london-glamour.com/pages/contact-us